Privacy Policy

This Privacy Policy explains how Antochia, LLC ("Antochia Crafts", "we", "us") collects, uses and shares your personal information when you visit or buy from antochiacrafts.com (the "Site").

Information we collect

Order information. When you place an order, we collect your name, billing and shipping address, email address, phone number and payment details. Payments are processed by our payment providers; we don't see or store your full card number.

Personalization details. The text, photos or logos you give us for engraving are used only to make and ship your order and to answer your questions about it.

Device information. When you browse the Site, we and our service providers automatically collect information such as your browser, IP address, time zone, the pages you view and how you reached the Site, using cookies and similar technologies.

How we use your information

  • To make, ship and deliver your order and send you order and shipping updates
  • To answer your messages and handle returns, replacements and refunds
  • To prevent fraud and keep the Site secure
  • To understand how the Site is used and improve it
  • To send you marketing emails, only if you've signed up; you can unsubscribe at any time

Who we share it with

We share your information only with service providers that help us run our business, for example: Shopify (our store platform), our payment processors, FedEx (to deliver your order), and apps we use for product personalization, reviews and analytics. We may also share information when required by law or to protect our rights. We don't sell your personal information.

Cookies

You can control or delete cookies in your browser settings. Blocking some cookies may affect how the Site works.

How long we keep it

We keep order information for as long as needed for our records and for legal, tax and accounting purposes.

Your rights

You can ask us to access, correct or delete the personal information we hold about you. Depending on where you live (for example California), you may have additional rights. To make a request, email sales@antochia.com.

Children

The Site is not intended for children under 13, and we don't knowingly collect their information.

Changes

We may update this policy from time to time. The latest version will always be on this page.

Contact us

Antochia, LLC
30 N Gould St Ste 6571
Sheridan, WY 82801, USA
sales@antochia.com